Improving SE and CX Maturity to make 2021 the Year of the Customer

On this podcast with Ashton Williams, Revenue Enablement Manager for Ada, we discuss:

  • Enabling sales success and becoming customer centric
  • Sales Enablement (SE) and CX Maturity Model to repeat sales and customer success
  • Breaking down the silos to improve customer and sales success
  • A managers role in enablement
  • What happens after onboarding, continuous learning or everboarding